Faqs

FREQUENTLY ASKED QUESTIONS

How are the cabinets shipped?

They are packed on pallets and delivered to your door via a common carrier.

Do your cabinets come with a warranty?

Yes, our cabinet come backed with a 5 year warranty from WOLF Cabinets.

What is the difference between standard overlay and full overlay?

Overlay refers to the amount that a door covers, or overlays the cabinet face frame.

What if there is Concealed Damage?

If you find any concealed damage please email us at Support@thecabinetfactory.com within 5 days of delivery to inform us of the damage.

What if my cabinets are shipped damaged?

At the time of delivery if you notice any visible damage, document the damage on the freight , please contact us at Support@thecabinetfactory.com to inform of us of the problem.

What is your return policy?

Sorry, but there is no returns.  There is a 5 year warranty with all the cabinet products you purchase.

How do I order cabinets on TheCabinetFactory.com?

  1. Select your door style & color
  2. Select cabinetry and pieces for your design (Kitchen or Bathroom).
  3. Proceed to checkout by clicking on your shopping cart.
  4. Provide delivery information and pay with one of your major credit cards or PayPal.

How long does it take to receive my cabinets?

Allow 1 to 3 weeks for your cabinets to arrive.  We will provide you with a tracking number once they are shipped.

How much does shipping cost?

Your shipping price is based on your order size and location.  We will run specials for free shipping for a certain order size, so please check the homepage for those offers.

Where do you ship?

We ship to the entire United States only.  No overseas shipping.

Do the cabinets come assembled?

Yes, they come assembled and ready to install.

How are the cabinets constructed?

The Cabinets are ALL PLYWOOD construction – No MDF or Particle Board.

Why should I buy from TheCabinetFactory.com?

The Cabinet Factory has been providing customers with superior quality and service for their kitchens and bathrooms for over 20 years. We will do a great job on your cabinet order