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Frequently Asked Questions




Q: Why should I buy from TheCabinetFactory.com?

A:  The Cabinet Factory has been providing customers with superior quality and service for their kitchens and bathrooms for over 20 years. We will do a great job on your cabinet order
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Q: How are the cabinets constructed?

A: The Cabinets are ALL PLYWOOD construction - No MDF or Particle Board.
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Q: Do the cabinets come assembled?

A:  Yes they are

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Q: Where do you ship?

A: We ship to the  USA

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Q: How much does shipping cost?

A: Your shipping price is based on your order and location. 

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Q: How long does it take to receive my cabinets?

A:   allow 1-3 weeks for shipping

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Q: How do I order cabinets on TheCabinetFactory.com?

A:
First step:  Select your door style
Second step: Select cabinetry and pieces and proceed to checkout
Third step:  Provide delivery information and pay with one of your major credit cards.

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Q: What is your return policy?

A:
No returns sorry.

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Q: What if my cabinets are shipped damaged?

A: 
At the time of delivery if you notice any visible damage, document the damage on the freight , please contact us at Support@thecabinetfactory.com to inform of us of the problem.

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Q: Concealed Damage:

A: If you find any concealed damage please email us at Support@thecabinetfactory.com within 5 days of delivery to inform us of the damage.

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Q: What is the difference between standard overlay and full overlay?

A: Overlay refers to the amount that a door covers, or overlays the cabinet face frame.

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Q: Do your cabinets come with a warranty?

A: The Cabinet Factory warrants its cabinetry for one year



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Q: How are the cabinets shipped?

A: They are packed on pallets and delivered to your door via a common carrier.

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